Returns & Exchanges

At Aviva Wholesale Florida, we strive to ensure your fashion business is stocked with quality apparel. If you are not completely satisfied with your purchase, we offer a 14-day return window for items in their original, unworn condition.

Return Process

• 1.
  Initiate Request

  Log into your wholesale account and submit a return authorization request within 14 days of receiving your shipment.

• 2.
  Package Items

  Securely pack the items in their original packaging, ensuring all tags are attached and the products show no signs of wear or customization.

• 3.
  Ship to Warehouse

  Affix the provided return label or use a tracked shipping method to send your package to our Florida distribution center.

• 4.
  Quality Inspection & Refund

  Once our team inspects the returned goods, a refund or store credit will be processed to your account within 5-7 business days.